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Support & Troubleshooting

Start with the part that changed most recently: credentials, network access, schema review, or the question itself.

Troubleshooting flow​

Include this when asking for help​

  • Workspace and project name.
  • Datasource name and database type.
  • Whether you used Remote or Tunnel.
  • The question you asked.
  • The generated SQL, if visible.
  • Any error message shown in the app.